Insurance
Shipments sent with UPS are subject to a basic liability limit during transport, which determines the maximum compensation payable by UPS in the event of loss or damage. The limit depends on the mode of transport: for international road transport, it is generally calculated at 8.33 SDR/kg, while for international air transport it is 19 SDR/kg.
If the aforementioned conventions do not apply, UPS's liability may be limited to a maximum of USD 100 per shipment, or the equivalent amount in the local currency, provided that the damage can be proven to have resulted from UPS's negligence.
To claim compensation, the damage and its value must be substantiated, and the applicable UPS terms and conditions of carriage also apply.
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Shipments sent with GLS are subject to automatic basic damage coverage during transport, which determines the maximum compensation payable by GLS in the event of loss or damage. The coverage applies up to the net purchase value of the goods, but up to a maximum of HUF 50,000.
The damage coverage can only be claimed if the damage can be proven to have resulted from GLS's fault. The coverage does not apply to damage caused by improper packaging or to products excluded from transport.
To claim compensation, the damage and its value must be substantiated. Additional insurance is not available for GLS shipments through Futárlista.
Detailed information about GLS damage coverage can be found in the official GLS information.
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Shipments sent with FedEx are subject to a basic liability limit during transport, which determines the maximum compensation payable by FedEx in the event of loss or damage. The limit depends on the mode of transport: for international road transport, it is generally calculated at 8.33 SDR/kg, while for international air transport it is 26 SDR/kg under the Montreal Convention.
FedEx does not provide comprehensive, all-risk shipment insurance.
To claim compensation, the damage and its value must be substantiated, and the applicable FedEx terms and conditions of carriage also apply.
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Shipments sent with DPD are subject to a basic liability limit during transport, which determines the maximum compensation payable by DPD in the event of loss or damage. The limit depends on the type of transport: for international road transport, it is generally calculated at 8.33 SDR/kg. For domestic transport, the compensation amount may be up to HUF 50,000.
Liability for compensation only applies if the loss or damage to the shipment occurred for reasons attributable to DPD.
To claim compensation, the damage and its value must be substantiated, and the applicable DPD General Terms and Conditions also apply.
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Shipments sent with Express One are subject to a basic liability limit during transport, which determines the maximum compensation payable by Express One in the event of loss, damage or destruction. The limit depends on the type of transport: for domestic transport, liability is up to HUF 100,000 per shipment, while for international transport it is calculated under the CMR Convention as EUR 8.33/kg × the SDR value applicable on the date of the damage, with the resulting amount converted into HUF at the MNB central exchange rate applicable on that date.
Liability for compensation applies in accordance with the applicable terms and conditions of Express One.
To claim compensation, the damage and its value must be substantiated, and the applicable Express One General Terms and Conditions also apply.